Terms for park events
These terms apply to all public events at smallest themepark (including the Haunted Trail and Christmas Magic). The German version is binding. This English text is for orientation only.
This is not a jump-scare video. Our horror events use real scare actors, darkness, tight paths, loud sounds, fog and sudden situations. If you are sensitive, anxious or unsure about your health, do not come.
1. Organiser
The organiser and contracting party is Scherrer Medien GmbH, Neuwiesstrasse 24, 8572 Berg TG, Switzerland, VAT no. CHE-115.785.155 MWST, operating as smallest themepark (Michael & Samuel). Contact: welcome@smallestthemepark.com.
2. Contract
A contract is formed when you place a binding order, accept a Golden Ticket or claim a prize. Required fields and checkboxes (meeting point, these terms) must be confirmed. The website is not a binding offer.
3. Nature of the events
Events take place in a private garden park. Paths, steps, roots, tracks, props and installations are part of it. Horror events are designed to scare you, up close, though staff do not intend to make physical contact where the run allows it. Screaming, stumbling, a strong fright or a brief loss of orientation can happen.
The event is not suitable for people with heart conditions, epilepsy, severe asthma, anxiety disorders, panic attacks, pregnancy, recent surgery or similar limitations. If you are unsure, stay home or ask a doctor first. Children may only attend if the event has a minimum age and they meet it; at least one accompanying adult is always required.
4. Meeting point and travel
The event takes place in Switzerland, Canton of Thurgau, about ten minutes from Konstanz. We only share the exact address after payment or after a binding acceptance, so nobody shows up uninvited. Travel, parking, border checks, timetables and delays are your responsibility.
If you underestimate the location, travel time or the border crossing, or if you do not show up, you have no claim to a refund, a reschedule or a replacement. Leave early. Admission is tied to your booked tour; late arrivals usually cannot join a later group.
5. Tickets, payment, party
Prices are per person in CHF unless stated otherwise. Payment is made through the stated provider (currently Stripe). A spot is confirmed only after successful payment or, for free tickets, after confirmation. Show the ticket (QR code or ticket number) at the door. Tickets are not transferable unless we agree in writing.
Each order is limited to the maximum stated on the ticket page. Details about adults, children and children’s ages must be true. False details entitle us to refuse admission without a refund.
6. Cancellation, changes, no-show
Paid tickets are generally non-refundable. A voluntary move to another tour of the same event is only possible if space remains and we agree in writing. If you miss your tour, the claim lapses. Free tickets (Golden Ticket, prize) may be passed to the next person if you decline.
If we cancel an event or a tour ourselves (weather, safety, illness, force majeure), we refund the ticket price or offer an alternative date. Further claims are excluded to the extent permitted by law, especially travel, hotel and meal costs.
7. Conduct, instructions, house rules
Guests follow staff instructions and stay on the intended paths. Anyone who endangers others, ignores instructions, arrives intoxicated or under the influence of drugs, damages props or disrupts the event may be excluded without a refund. The organiser has house rights.
Food and drinks on site are not included in the ticket unless expressly stated.
8. Responsibility and liability
You take part at your own risk. Each person decides whether they can handle the experience and may leave the tour at any time. Leaving early does not create a refund claim.
To the extent permitted by law, we exclude liability for slight negligence, including property and financial loss, lost items, wet or dirty clothing, and consequential loss from fright, delay or travel.
Liability for intent and gross negligence remains. Mandatory statutory rules apply to personal injury. We do not assume any liability beyond what Swiss law requires.
Guests are liable for damage they cause to the park, props or third parties, to the extent they are responsible.
9. Photos and film
We may record the atmosphere during events. Guests may be recognisable. We use this for documentation, social media and the park website. If you do not want that, tell us on site where the run allows it. Your own recordings are for private use only; commercial use needs our consent.
10. Privacy
For booking we process name, email, phone number, language, party details and payment status. Details are in the privacy notice.
11. Corporate Christmas party and exclusive hire
This section also applies to corporate Christmas parties and other exclusive park hires. An enquiry with a price is not yet a contract. A contract is formed when you accept our offer in writing and the deposit reaches us.
The evening runs from 4:00 pm to 10:00 pm. The park fee of CHF 750 covers that time and groups of 10 to 28 people. Larger groups on request. Food and drinks follow the selection you send. If that sum is below the stated minimum consumption of CHF 1’000, the minimum consumption applies. The deposit usually covers the park fee and the minimum consumption or the food you ordered, whichever is higher. Drinks are billed on the evening according to actual consumption.
If the group stays after 10:00 pm, a minimum consumption of CHF 250 applies per hour started. The park closes at midnight. Quantities you ordered are prepared; using less does not change the price. Extra drinks beyond the order are billed at the listed product price, except items that count toward minimum consumption.
The park remains private. We provide the food. Tell us about allergies in advance. Alcohol is served to adults only. Fondue is served in the Weihnachtsstube, which seats up to 28 guests. The reception and parts of the evening take place outside in Christmasland. Irish Bar, Ritterstube and the Greek taverna and bar are additional rooms. A booked event remains booked and takes place in any weather.
Payment. The deposit is due within 7 days of the invoice or offer date. Payment confirms the booking. If we do not receive payment in time, we may release the date. Any balance (especially drinks and consumption above the deposit) is payable on the evening in cash, by Twint or card, or within 7 days by invoice. All amounts are in CHF including 8.1% VAT.
Cancellation by you. Cancel in writing by e-mail. The time of receipt in Europe/Zurich counts. Deadlines are counted backwards from the event date.
- Up to 14 days before: free cancellation. If you paid by credit or debit card, the card fees actually charged by the payment provider remain due and are deducted from the refund.
- Less than 14 days but more than 7 days before: the park fee of CHF 750 remains due and is not refunded. Any amount paid above that (especially the minimum consumption) is refunded, minus card fees if any.
- 7 days or less before, and no-shows: the deposit already paid remains due. If no deposit has been paid, the park fee and the agreed minimum consumption remain due. Card fees are retained in any case.
A move to another date is only possible if that date is free and we agree in writing. The deadlines of the new date then apply. If we cancel the event ourselves (safety, illness, force majeure), we refund amounts already paid in full, including card fees, or offer an alternative date. Further claims are excluded to the extent permitted by law.
12. Final provisions
Swiss law applies. The place of jurisdiction is, where permitted, the organiser’s seat in the Canton of Thurgau. If one clause is invalid, the rest remains in force.
Updated: 3 September 2026